FAQ
Question: Can I change the light source by myself
Answer: The product contains a light source with a lifespan of up to 25,000 hours. So don't worry about replacing the light source (do not change the internal structure of the product without professional lighting installation experience)
Question: About the warranty
Answer: Two-year limited warranty, please leave the lamp and take photos of the problem area and contact us if you have any problems after receiving the product. For usage, please contact our 24-hour online customer service, we will provide you with a satisfactory answer and service (the light bulb is not covered by the warranty)
Light fixtures and other goods can be purchased on behalf. Please provide product pictures and sizes.
-
Shipping mode: DHL UPS FEDEX TNT EMS China Post: Global ships (except in some countries or special remote locations) If the buyer chooses a mode of transport that is not suitable for the package, the seller is obliged to change it
-
If the buyer has not received the goods for a long time, please contact the seller in time. Please don't open a dispute The seller will process the order the first time.
-
Customs clearance tasks: the seller is not responsible for the import customs clearance of the package, the buyer is obliged to clear customs.Buyers are obliged to bear customs duties. We will provide you with customs clearance assistance, and if you require it, we can provide you with an appropriate invoice.
The following is a notice of the protection of the rights and interests of buyers:
-
If the buyer receives the package, there is a package breakage/defect/Wrong goods board, please take photos of the product in time, contact the seller for after-sales processing of the order.
Thanks for your cooperation.
Have a pleasant shopping experience.
Inventory Last Updated: Dec 06, 2023